2XKO - Penalties, Bans, and Appeals

Why was I banned?

We expect players to play fair and respect one another. If you're behaving in a way that ruins the experience of another player—whether it's with verbal abuse, an inappropriate name, cheating, or anything else that's against our Terms of Service—you may receive a warning, restriction, or ban.

Can my ban be removed?

Correctly given bans will not be removed. If you feel you've been penalized for something you didn't do, you can submit a ticket to have your case reviewed by our agents.

Just remember that you are responsible for anything that happens on your account, even if you're letting somebody else use it.

My Riot ID was changed! What happened?

Offensive Riot IDs can be changed without warning, though you can change your Riot ID again if you haven't changed it recently.

Why can't I chat?

Certain actions can lead to chat restrictions instead of an outright ban, allowing you to continue playing while the restriction runs its course.

How do I report a player?

Follow the instructions on our How to Report a Player page.

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