"Your game requires a system restart to play. Please restart your computer." Think of this as your PC’s way of saying, “Hold up, I need a quick power nap before the fight.”
When you first install Vanguard, you’ll see this message, and the Play button will stay locked until you restart your computer. Usually a simple restart does the trick, and you’re back in the game! But if the message won't go away after countless restarts, then something might be blocking Vanguard from waking up properly.
Still stuck after trying out all the steps? Scroll down and submit a ticket — our Support Team will be ready to jump in and get you back in the fight.
Delete vgkbootstatus
- Navigate to C:\Windows
- Locate the file vgkbootstatus.dat
- Delete and restart your device
Perform Clean Boot
- Press Windows Key + R
- Type msconfig into the text bar
- Click on System Configuration
- Once open, click on the Services tab
- ⚠️ Important: Check "Hide all Microsoft services"
- Click the "Disable All" button
- Find and re-check vgc in the list
- Restart your computer
Ensure you're not running on a Virtual Machine (VM)
2XKO doesn’t support being run inside a Virtual Machine. If you’re launching the game through software like VirtualBox, VMware, Parallels, or similar, the game may not start or may crash.
Launch 2XKO directly on your Windows PC instead of inside a VM.
Add exceptions in your Firewall
Check out our Connection Troubleshooting Guide article for detailed steps on how to provide exceptions for 2XKO and the Riot Client.
If you're running a third-party antivirus, temporarily disable them to see if the issue persists!