If your game isn’t responding to your keyboard or mouse the way it should, don’t worry—you’re not stuck in neutral. Let’s get those inputs firing again so you can get back in the fight.
Try a different peripheral
If possible, connect a different mouse or keyboard to see if the issue persists.
This helps confirm whether the original device might be defective.
Update your device drivers
Outdated or missing drivers can cause mouse or keyboard issues.
- Visit your device manufacturer’s website and download the latest drivers for your model
- Restart your PC after installation
Perform a Clean Boot
Some background apps can interfere with how peripherals work in-game.
You can perform a Clean Boot to temporarily disable non-essential background services and identify if one of them is the cause.
Check in-game settings
- Launch the game
- Open Settings
- In Controls, double-check your key bindings
Reset your in-game configuration
Corrupted game config files can cause performance or input issues. Not sure how to do that? We got you!
- Make sure your Riot client and game is closed
- Press the Windows Key 🪟 to open the Windows Menu
- Type and open File Explorer
-
In the search bar, copy paste the following:
C:\Riot Games\League of Legends\Config
- Delete all files in the Config folder
- Open up the Riot client
- If a new files appear in the Config folder, delete them
- Log-in to League & delete the Config files again if they reappear
- Start a custom game and play for 5 minutes
- Before closing the game, reset everything to default:
- Open your Settings
- Go to the Controls tab
- Click the Reset to game defaults button
- Close the game & log out of your account
- Test out your peripherals to see if the issue persists
⚠️ If you have set up any Agent Profiles, please delete them and set them up again after performing the steps below.
- Make sure your Riot client and game is closed
- Press the Windows Key 🪟 to open the Windows Menu
- Type and open File Explorer
-
In the search bar, copy paste the following:
C:\Users\%USERPROFILE%\AppData\Local\VALORANT\Saved\Config\
- Delete all files in the Config folder
- Open up the Riot client
- If a new files appear in the Config folder, delete them
- Log-in to VALORANT & delete the Config files again if they reappear
- Start a custom game and play for 5 minutes
- Before closing the game, reset everything to default:
- Open your Settings
- Go to the Controls tab
- Click the Reset to game defaults button
- Close the game & log out of your account
- Start the game again
Update Windows
Input issues can sometimes be linked to outdated Windows versions, so let's ensure it's updated!
Repair or reinstall the game
If all else fails, a clean reinstall should do the trick! We have a handy guide for that if you're ever lost.
Still stuck after trying out all the steps? Scroll down and submit a ticket, our Support Team will be ready to jump in and get you back in the fight.