There's nothing more frustrating than sitting down for a good gaming session and facing an error message. Don't worry, we've got you covered.
If your error includes VAN, you may find the correct troubleshooting in this article instead: Vanguard Error Codes
System Error/Critical Error
Clear the AppData\Local cache
- Open the C:\Users\<you>\AppData\Local folder
- Delete the game folder
- Go to the Riot Games folder
- Delete any game folder
Perform Clean Boot
Clearing up background processes can ensure other programs aren't fighting for the spotlight against your game.
We have a handy guide ready for you: How to Perform Clean Boot
Add exceptions in your Firewall
Check out our Connection Troubleshooting Guide (PC) article for detailed steps on how to provide exceptions for the game and the Riot Client.
If you're running a third-party antivirus, temporarily disable them to see if the issue persists.
Update your graphic card driver
Not sure what the steps are? Consult our guide on Updating Graphic Card Drivers for a detailed help.
Reinstalling the game and Vanguard
If the steps above didn't solve the issue, follow our guide on how to reinstall the game and Vanguard.
Something Unusual Happened
If the game states "Failed to launch. Something Unusual happened while trying to launch...", try following the steps listed in our dedicated article: Error "Failed to Launch: Something unusual happened..."
Still stuck after trying out all the steps? Scroll down and submit a ticket, our Support Team will be ready to jump in and get you back in the fight.