There's nothing more frustrating than sitting down for a good gaming session and facing an error message. Don't worry, we've got you covered.
If your error includes VAN, you may find the correct troubleshooting in this article instead: Vanguard Error Codes (2XKO)
System Error/Critical Error
Clear the AppData\Local cache
- Head to this folder: C:\Users\<you>\AppData\Local
- Delete the Lion folder
- Go to the Riot Games folder
- Delete any 2XKO folder
Perform a Clean Boot:
- Press Windows Key + R
- Type msconfig into the text bar
- Click on System Configuration
- Once open, click on the Services tab
- ⚠️ Important: Check "Hide all Microsoft services"
- Click the "Disable All" button
- Find and re-check vgc in the list
- Restart your computer
Something Unusual Happened
Set the 2XKO app to run as admin:
- Where 2XKO is installed, right-click the 2XKO app
- Go to the Properties option
- Go to the Compatibility tab
- Enable the Run this program as an administrator option
Reinstalling 2XKO and Vanguard
If the steps above didn't solve the issue, follow our guide on how to Reinstall 2XKO and Vanguard
Black Screen
We are aware of an error that's preventing 2XKO from properly launching, instead showing a black screen, and we're working on a solution. As a workaround, please do a clean uninstall, then reinstall the game. Read the 2XKO - Known Errors/Solutions article for more details.